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Customer Loyalty Quiz

Use this quiz to test yourself on the fundamentals of customer loyalty. These questions cover common customer loyalty terms, related technology and best practices for retaining customers. Find out how much you know -- and learn new things -- about building customer loyalty.

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FeaturedCEM Jobs Employ Both Sides of the Brain

If Don Draper spent half his time poring over pie charts and coffee-stained spreadsheets, he might not be so compelling as the chain-smoking and creative advertising exec portrayed in AMC’s popular television show Mad Men.

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User Interfaces: Mobile CRM Applications

See screenshots of the user interfaces for several popular mobile applications.

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Implementing a CRM Strategy

A CRM strategy is a major undertaking that needs to be dealt with and planned properly. What will it take to successfully implement your CRM strategy? First, you must build a team.

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Cloud CRM Applications Guide

CRM systems running in the cloud, or on-demand or Software as a Service (SaaS), as it’s known, are becoming more popular as more companies consider these alternatives to full on-premises systems.

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VideoMan-to-Machine Social Networks Take to the Cloud

Enterprise mobility can do great things for employee productivity, but it raises some serious concerns for IT professionals -- particularly when it comes to developing and deploying mobile applications.

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Mobile CRM Vendors Quiz

Trouble keeping up with CRM mobile vendors? Enhance your knowledge with this quiz from SearchCRM.com. Learn about SFA vendors and resources.

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