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5 Key Considerations for Supporting Complex Data Centers

Integrated mobility, connectivity and interactivity in the global marketplace is causing data centers to grow in sophistication. Combined with a general talent shortage in areas like big data and cloud computing analytics, CIOs and IT managers need to be increasingly familiar with vendor-supplied support services. 

This white paper outlines five key considerations you need to evaluate for each vendor including:

  • Options for supporting varying levels of workload criticality
  • Breadth, depth, and personalization of expertise
  • Ability to support legacy systems
Download this free IDC research document now to learn how those assessments should factor into your selection process and where Dell’s ProSupport Enterprise Suite can help your business.